Privacy Policy
At KOLCHORA, we value your privacy. Kindly read through our Privacy Policy
Effective Date: 01/02/2025
This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, shop with us, or otherwise interact with our services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
a. Information You Provide to Us:
Personal Information: Name, email address, phone number, mailing address, and payment information.
Account Information: Login credentials if you create an account.
Communication Information: Messages or inquiries you send us, including feedback.
b. Information we Collect Automatically: Device Information: IP address, browser type, operating system, and device identifiers.
Usage Information: Pages viewed, links clicked, and time spent on our site. Cookies and Similar Technologies: Information collected through cookies, pixels, and other tracking tools.
c. Information from Third Parties: Social media platforms if you interact with us through social media.
Payment processors to confirm transactions.
2. How We Use Your Information
We use your information for purposes including: Providing Services: Processing orders, shipping products, and managing your account. Personalization: Tailoring your shopping experience and showing relevant content or recommendations. Communication: Sending order updates, promotional messages, and customer support responses. Analytics and Improvements: Understanding user behavior to improve our website and services. Legal Compliance: Meeting legal obligations and protecting against fraudulent or unauthorized activity.
3. Sharing Your Information: We do not sell your personal information. However, we may share your information with: Service Providers: Companies that help us with payment processing, shipping, marketing, and website hosting. Legal and Regulatory Authorities: To comply with applicable laws or enforce our rights. Business Transfers: In case of a merger, sale, or other business transaction involving our company.
4. Your Rights and Choices
Access and Update: You can access and update your personal information by logging into your account.
Marketing Preferences: You can opt out of promotional emails by clicking the “unsubscribe” link in any email or by contacting us directly.
Cookies: Adjust your browser settings to manage or block cookies. Note that some features may not function properly without cookies.
Data Deletion: Request the deletion of your personal information by contacting us at KOLCHORA
5. Security: We use industry-standard security measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
7. Children’s Privacy: Our services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have, please contact us to delete the information.
8. Changes to This Privacy Policy: We may update this policy from time to time. Changes will be posted on this page with an updated version as we grow. Your continued use of our services constitutes your acceptance of the revised policy.
9. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at KOLCHORA